Terms of Service

Last updated: August 18, 2026

Welcome to Sartaj Outfits. These Terms of Service govern your use of our website, https://sartajoutfits.pk/, and your purchase of products from our online store.

By accessing our website or placing an order, you agree to these Terms of Service. If you do not agree with these terms, please do not use our website or services.

1. About Sartaj Outfits

Sartaj Outfits operates an online fashion store through which we offer clothing, fashion products, and related merchandise to customers.

Throughout these Terms, the words “we,” “us,” “our,” and “Sartaj Outfits” refer to Sartaj Outfits.

2. Website Use

You agree to use our website only for lawful purposes.

You must not:

Use the website for any illegal or unauthorized purpose.
Attempt to gain unauthorized access to our website or systems.
Interfere with the security or operation of the website.
Copy, reproduce, or misuse our content, images, branding, or designs without permission.
Upload or transmit harmful software, viruses, or malicious code.
Provide false or misleading information when placing an order.

We reserve the right to restrict or terminate access to our website if these Terms are violated.

3. Products and Product Information

We make reasonable efforts to display our products, colors, sizes, prices, and descriptions as accurately as possible.

However, colors may appear slightly different depending on your device or screen settings.

Product availability may change without notice. We reserve the right to:

Limit quantities available for purchase.
Discontinue products.
Correct product descriptions, prices, or other information.
Refuse or cancel an order where necessary.

4. Prices

All product prices displayed on our website are shown in the applicable currency at checkout.

Prices may be changed at any time without prior notice.

Any applicable delivery charges, taxes, or other fees will be displayed or communicated where applicable before completion of your order.

5. Orders

When you place an order with Sartaj Outfits, you are making a request to purchase the selected products.

After receiving your order, we may send an order confirmation by email, SMS, WhatsApp, or another available communication method.

An order confirmation does not necessarily guarantee that the order can be fulfilled. We reserve the right to cancel or refuse an order where there is a legitimate reason, including:

Product availability issues
Incorrect pricing or product information
Suspected fraudulent activity
Incorrect or incomplete customer information
Delivery limitations

If we cancel an order after payment has been received, any applicable refund will be processed through the relevant payment method.

6. Customer Information

You agree to provide accurate and complete information when placing an order.

This may include:

Your full name
Phone number
Email address
Shipping address
Billing information
Any other information necessary to process and deliver your order

You are responsible for ensuring that your information is correct.

If incorrect information causes a delivery problem, additional charges or delays may apply where applicable.

7. Payments

Payments may be processed through third-party payment providers.

You agree to provide accurate payment information and authorize the applicable payment provider to process your transaction.

We do not intentionally store complete payment-card information on our own systems.

8. Shipping and Delivery

We will make reasonable efforts to process and dispatch orders within the timeframe communicated on our website or at checkout.

Delivery times may vary depending on:

Delivery location
Courier availability
Weather or other unexpected events
Public holidays
Incorrect customer information
Other circumstances outside our reasonable control

Once an order has been handed over to the courier, delivery may be subject to the courier's own terms and procedures.

9. Returns, Exchanges and Refunds

Returns, exchanges, and refunds are handled according to our Return & Refund Policy.

By placing an order, you agree to follow the requirements and conditions stated in that policy.

Before returning any product, customers should contact us through our official contact details for instructions.

10. Intellectual Property

All content on the Sartaj Outfits website, including but not limited to:

Logos
Brand names
Product images
Photography
Graphics
Text
Website design
Videos
Product descriptions

is owned by or licensed to Sartaj Outfits unless otherwise stated.

You may not reproduce, copy, distribute, modify, sell, or commercially use our content without prior written permission.

11. User Reviews and Content

If you submit a review, photograph, comment, or other content to Sartaj Outfits, you agree that the content:

Is truthful and not misleading.
Does not violate another person's rights.
Does not contain unlawful, offensive, abusive, or harmful material.
Does not contain malicious software or unauthorized advertising.

We reserve the right to remove content that violates these Terms or applicable law.

12. Third-Party Services

Our website may use third-party services such as payment processors, delivery companies, analytics providers, marketing services, and other Shopify-related services.

Your use of third-party services may also be subject to their respective terms and policies.

Sartaj Outfits is not responsible for the independent policies or actions of third-party providers.

13. Website Availability

We aim to keep our website available and functioning properly, but we do not guarantee that the website will always be available, uninterrupted, secure, or error-free.

We may temporarily suspend or modify the website for maintenance, updates, security, or other operational reasons.

14. Limitation of Liability

To the extent permitted by applicable law, Sartaj Outfits will not be responsible for losses resulting from circumstances outside our reasonable control, including website interruptions, courier delays, technical failures, or events beyond our control.

Nothing in these Terms is intended to exclude or limit any legal rights that cannot lawfully be excluded or limited.

15. Changes to These Terms

We may update these Terms of Service from time to time.

Any changes will be posted on this page with an updated “Last updated” date.

Your continued use of our website after changes are posted means that you accept the updated Terms, to the extent permitted by applicable law.

16. Governing Law

These Terms are intended to be interpreted in accordance with the applicable laws and regulations governing Sartaj Outfits and its customers.

Any disputes will be handled in accordance with applicable law and the jurisdiction of the competent authorities.

17. Contact Us

If you have any questions about these Terms of Service, please contact us:

Sartaj Outfits
Website: https://sartajoutfits.pk/
Email: sartajoutfits@gmail.com
Phone: 0326 6601666